The Platform

Every feature built around
true profitability

Coterie is engineered from the ground up around a single truth: you cannot manage what you cannot measure. Our platform ensures every service you perform carries its full and accurate cost.

Flagship Module

The Cost
Intelligence
Engine

No other salon platform does this. Coterie's cost engine distributes every single overhead — to the minute and millilitre — across every service you perform.

  • Rent & lease costs allocated per chair-hour
  • Electricity & water apportioned per service duration
  • Product consumption tracked by gram and application
  • Staff time costed at true employment rate
  • Equipment amortisation included automatically
  • Real-time profit margin per service at a glance
  • Benchmark pricing recommendations based on actual costs
Colour Treatment — 90 min
Product: Colour 120g @ £0.18/g£21.60
Product: Developer 80ml @ £0.03/ml£2.40
Rent allocation (90 min ÷ 8hr day)£12.50
Utilities allocation (90 min)£3.20
Stylist cost (90 min @ £20/hr)£30.00
Equipment amortisation£1.80
True Service Cost£71.50

Sample calculation · Actual figures drawn from your setup

Full Platform Overview

Built in full. Nothing omitted.

Inventory
Granular Stock
Management
Track every product from delivery to last drop. Coterie's inventory module operates at the level of individual applications — not just box quantities — giving you unparalleled visibility into true consumption.
  • Supplier management with purchase history
  • Batch and expiry date tracking
  • Per-service consumption profiles
  • Automatic reorder point alerts
  • Variance reporting (theoretical vs actual usage)
02
  • Wastage tracking and costing
  • Multi-location stock visibility
  • Stocktake workflow with variance analysis
  • Product cost impact on service pricing
  • Category and brand organisation
03
Client Experience
Clientele
Profiles
Rich client records including colour formulas, treatment notes, preferences and service history. Your clients expect to be remembered — Coterie ensures they always are.
  • Formula and treatment history
  • Allergy and contraindication alerts
  • Visit frequency and spend analytics
  • Communication preferences
04
Scheduling
Appointments &
Bookings
Precision scheduling that respects your salon's rhythm. Staff allocation, processing time management, and chair utilisation reporting built in.
  • Multi-staff and multi-chair management
  • Processing time slots (no double-booking errors)
  • Online booking with approval workflow
  • Automated reminders and confirmations
  • Booking deposits via Stripe, settled per salon
05
Finance & Reporting
Revenue
Intelligence
Profitability that goes beyond the till. Every report in Coterie reflects true margin — net of every cost you carry.
  • Daily, weekly and monthly P&L
  • Per-service and per-stylist profitability
  • Chair revenue and utilisation rates
  • Overhead vs revenue ratio tracking
06
Team
Staff &
Commissions
Flexible commission structures with performance benchmarking. Motivate your team with full transparency on their contribution to the salon's success.
  • Tiered and flat commission models
  • Service vs retail commission separation
  • Performance leaderboards
  • Payroll-ready commission summaries
07
Payroll
Payroll
Engine
A true payroll engine — not a commission report. Hourly, salaried, commission-only and chair-rent staff are all calculated correctly, with sliding commission bands applied automatically.
  • Hourly, salary, commission-only and chair-rent models
  • Sliding commission bands per revenue threshold
  • Automated pay-run summaries per period
  • Deductions and adjustments per staff member
08
Point of Sale
Checkout &
Payments
A point of sale experience worthy of your salon. Clean, fast, and connected to every module — inventory, staff, and cost — in real time.
  • Split payments and gift vouchers
  • Automatic stock deduction on checkout
  • Card, cash and EFT recording
  • Instant receipt delivery
09
Multi-Location
Group Command
Centre
Built for salon groups. Roll every location up into a single executive view — with margin heatmaps and anomaly detection that surface problems before your accountant does.
  • Organisation, region and location hierarchy
  • Group executive and regional manager roles
  • Cross-location margin heatmap
  • Anomaly detection on revenue and cost patterns
  • Login-as-location for group administrators
10
Retention
Loyalty &
Rewards
Reward the clients who keep your chairs full. Points accrue automatically at checkout and redemption is handled at the till — no punch cards, no spreadsheets.
  • Points earned per spend, configurable per salon
  • Redemption directly at point of sale
  • Client balance visible in their profile
  • Loyalty activity in client history
11
Client Portal
Self-Service
Portal
Clients manage their own bookings through a secure portal — no passwords to remember. Magic-link login keeps it effortless and safe.
  • Passwordless magic-link authentication
  • View and manage upcoming appointments
  • Full visit and treatment history
  • Loyalty balance at a glance
12
Marketing
Email
Campaigns
Reach your clientele without leaving Coterie. Build, target and send campaigns from the same platform that already knows who your best clients are.
  • Campaign builder with salon branding
  • Audience targeting from client data
  • Automated follow-up sequences
  • Delivery and engagement tracking
13
Overhead Management
Running Cost
Register
Log and manage every recurring and once-off expense. Coterie feeds these directly into the cost engine so your margins are always accurate.
  • Rent and lease schedules
  • Utility accounts with usage estimates
  • Equipment and maintenance costs
  • Monthly overhead dashboard
14
Governance
Audit &
Accountability
Every meaningful change is recorded — who did it, when, and what changed. Full accountability across staff, pricing, stock and payouts, archived automatically.
  • Complete audit trail across all modules
  • User, timestamp and change detail per event
  • Nightly archiving of historical logs
  • Essential for multi-location oversight

Ready to Apply?

Elevate your salon to a higher standard

Coterie is by application only. If your salon is ready to operate with complete cost intelligence and genuine business clarity, we'd like to hear from you.

Submit Your Application